Refund policy

7-Day "Feel The Difference" Guarantee.

If Your Shoulders Don't Feel It, You Don't Pay For It.

Here is our promise, in plain English:

Use Osendales Neck & Shoulders Massager for 7 days. Use it every day if you want. Use it on the couch, at your desk, in the car. Put the rotating nodes and the arm straps through everything you've got.

If after 7 days you can honestly say that your neck and shoulders feel no different than they did on day one, we will refund your purchase. No forms. No runaround. No "we need to escalate this." Just your money back.

We can offer this because the people who actually use this product do not return it.

The only ones who return it are the ones who tried it once, felt the initial intensity, decided it wasn't working, and quit before their muscles had a chance to release. Which is why we spent an entire section of this page telling you that the first session is supposed to feel like that.

Try it. Commit to 7 days. If we're wrong about what it can do for you, we'll prove it by giving you your money back.